WESST

Scale-up Strategy:
WESST’s goal is to scale their technical assistance and training services using distance learning tools in a manner that integrates with their established traditional methods of serving clients.  WESST’s specific objectives include:
  • Development of WESST distance learning program including WESST.tv platform development and testing.
  • Pilot test distance learning programs
  • Market testing of learning programs using MP3 players.

Progress Update as of May 2009:
WESST continues to focus on expansion of Internet/technology-related services and its marketing and public relations campaign.

  • WESST has decided to move toward a Web-based distance learning platform, WESST.tv. As of April 2009, the site is up and contains many hours of video and screen casting learning programs. WESST also began work on a comprehensive business plan to fully launch WESST.tv.
  • WESST has tested many forms of distance learning programs including using the Web and MP3 players.
  • WESST is in negotiations to secure funding to build-out a digital media studio for production and delivery of distance learning courses.

Background:
WESST has served women entrepreneurs for the past 18 years using a network of regional offices. It was an early and leading developer of specialized, access-to-markets services for artisans.

Core Microenterprise Services:  

  • Training: WESST provides a number of workshops and seminars on a variety of topics
  • Consulting: Individualized assistance is available
  • Loans: $200 to $5,000 for start-ups; $200 to $35,000 for businesses over one year old

Highlights:

  • Developed and implemented learning programs using the Web and MP3 players.
  • In December 2008, WESST occupied the new WESST Enterprise Center, a 37,000 square-foot small business incubator in Albuquerque, N.M.

Current Scale: 
FY2005: 493 clients  
FY2006: 513 clients
FY2007: 595 clients, 32 loans
FY2008: 725 clients, 80 loans

Scale Projections: 
FY2009: 750 clients, 40 loans
FY2010: 910 clients, 42 loans
Learning Questions:
Distance learning: What are best practices regarding delivery, pricing, staff training and curriculum design for Web-based learning efforts?

Partnerships: Are there models for partnerships with the private sector to help maintain/update the technology needs of micro organizations?

Managing change: How does an organization maintain its core identity as it recreates itself in a highly visible way? Can program excellence be maintained in the face of scaling up?  


The Aspen Institute • One Dupont Circle, NW • Suite 700 • Washington, DC 20036
Phone: 202.736.1071 • Fax: 202.467.0790 • e-mail: fieldus@aspeninst.org